Choose room according to budget
The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The twin room provides a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Cable TV is included in this suite, along with a coffeemaker and hairdryer. A refrigerator is also provided.
A cable TV and a sofa bed are included in this suite, along with a coffeemaker and hairdryer. A refrigerator is also provided.
Cable TV is included in this room, along with a coffeemaker and hairdryer.
The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
Cable TV is included in this room, along with a coffeemaker and hairdryer.
Cable TV and a sofa bed are included in this room, along with a coffeemaker and hairdryer.
The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
What "Holiday Inn Chicago Northwest/Crystal Lake/Convention Center" clients says
Peaceful night of sleep
I found the receptionists to be exceptionally professional and kind. The lobby areas provided abundant seating options for our comfort. The rooms were also clean and spacious, and I really appreciated the refrigerator since I have special dietary needs.
easy to navigate, clean, friendly staff. kids loved the pool.
We typically stay here although it’s pricier
The room itself was decent and the beds were comfortable
The friendliest people always clean nice comfortable never loud or choas and very respectful
The beds were very comfortable and room was amazing
I appreciated the room. The bed was comfortable. I was able to easily adjust the temperature. And the bedding was thick enough that you felt covered when you got into bed. I also appreciated the movable writing desk so I adjust where I was sitting and still be able to write.
Food was great but there was no decaf coffee, had to wait 30 minutes for staff to brew me some.
The beds are very cozy and the hot water was also nice too!
It was super clean
First room had an in wall ac unit that was just hanging off the wall. It’s winter in Chicago, so cold air was just rushing into the room. Second room was better. Pool had to be evacuated due to a biohazard situation, might be related to the sewage smell that filled the entire atrium. Doors to rooms that were clearly kicked in before were not replaced. The fire doors were very sticky and could be a safety hazard. The bathroom door in the second room clearly had massive water damage and had paint and door fibers bubbling. For about half hour at about 10pm someone had their car stereo blasting in the main driveway where people park to check in. My room was shaking and it kept my kid up. In general this hotel has an ownership not caring issue. Maintenance is in dire need. Would never stay there again and makes me question staying at a holiday in if this is considered acceptable.
Comfortable
Friendly staff
This Hotel needs the Matresses UPGRADED.
The location
I like the view and the staff and the location. Breakfast is always good
Staff at bar, kitchen and restaurant were fantastic.
The breakfast are delicious and hot. But I need to pay. I thought its included in the booking.
The breakfast attendants and cooks were very friendly. Beds comfortable . Great breakfast buffet. Nice pool
Property was old and needs updating.
the room seems to be updated from the rest of the hotel and location was good for what I was in the area for.
Clean, modern, friendly staff
There was no breakfast.
The beds were nice, the location was great, the staff was mostly great
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